This page is intended to help answer any questions
regarding the ordering process, from product browsing
to tracking your final order. If you do not find an
anser to your questions here, try our other Help sections.
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| Ordering from our site is simple
and easy. Follow these steps to complete your order.
- Browse the main department and the subdepartments
to find the products you are looking for. Click
on a product image or "More Info" from
a subdepartment page to view the product details
page.
When you are ready to add a product to your
shopping cart, click the Add to Cart
button from the Product details page.
From the shopping cart page you can update
product quantities, remove items at any time,
and view your order subtotal.
- When you are ready to checkout, click the Go
to Checkout button from the shopping cart
page. There are 3 steps to complete checkout.
First, If you have ordered from us before,
enter your webstore username and password to
login. If you are new customer, enter your e-mail
address and click Sign Up You will
be prompted to fill out your name, e-mail address,
and choose a username and password so you can
login and track your order status.
Second, either choose a saved billing and
shipping address or enter new addresses for
the current order. The billing address must
match the billing address on the credit card
you are going to use to purchase this order.
Once you have selected your billing and shipping
addresses click Continue
Finally, there is the order confirmation and
payment page. Make sure that the addresses displayed
are correct and that your order is complete.
You can change or edit your address and order
details from this page. Once you have confirmed
the order is correct, enter your credit card
information and click "Submit Order".
- Once you have submitted your order you will
be sent to a payment confirmation page. You will
also receive an e-mail confirming receipt of your
order. We will process your order within 48 hours
after you submit the order. If for any reason
we are out-of-stock of any portion of your order
we will notify you and give you the option of
either waiting until the product is re-stocked
or allowing you to cancel the order. If your entire
order is in-stock we will ship immediately after
processing and send you and e-mail with your USPS
tracking number. Your order should arrive within
3-7 days after shipment.
You can track the status your order at any
time by going to the My
Account section, logging in with your username
and password, and viewing your Order History
at the bottom of the page.
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| All orders are shipped via USPS
First Class Mail. Shipping costs are $5.95 per order.
Orders to Canada are shipped with added costs determined
by weight.
You can track the status of your order at any time
by logging into the My
Account section of the webstore and viewing
the Order History at the bottom of your account
page. You can view the status of your order in the
order process and access the USPS tracking number
from this section.
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| We accept Visa, MasterCard, American
Express, and Discover.
All orders are processed through Versign Payment
Services using a Secure SSL connection. We do not
store credit card information on our site to protect
your privacy. For more information please refer
to our Privacy
Policy & Security Statement.
More
information about VeriSign
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